If you wish to cancel your order, you must do so within 24 hours of your order being placed as most orders are shipped within 24 hours of purchase, except for weekends and holidays. To cancel your order, please email us at: infodesk@shopsugarfoot.com with your order ID number and we will cancel your order if it has not already been shipped we will issue a full refund, Please allow 3-5 business days for your refund to be reflected into your account. If we have notified you that your order has been shipped but you still wish to cancel, please refer to our "Returns Policy" on how to proceed. If it has been longer than 24 hours since your order was placed and you wish to cancel your order, YOU WILL BE ISSUED A STORE CREDIT ONLY.​